Announcement from Core Additive & Markforged

February 10, 2025
James Staples

Since 2018, SFDesign & Core Additive have been proud to support Markforged users across Australia, providing sales, technical expertise, and post-sales support to ensure the success of our customers. We have greatly valued the relationships we’ve built and appreciate the trust you have placed in us.

We want to inform you of a change in our partnership with Markforged. As of Friday 28th February, Core Additive will no longer be an authorised reseller of Markforged products.

What This Means for You:

  • Customers with an active Digital Forge Plan: there will be no immediate impact on your access to Markforged services . Your Plan will remain valid after Friday 28th February, however technical support will be provided by an alternative authorised reseller of your choice.
  • Markforged Support: Customers are welcome to e-mail apacsupport@markforged.com for any immediate issues relating to their Markforged products.
  • Material & Consumables Purchases: All customers will still be able to purchase Markforged products from the Core Additive Store until Friday 28th February. Please e-mail accounts@coreadditive.au for specific inquiries.

While this decision was not made by Core Additive, we remain committed to supporting our customers during this transition period.

Core Additive continues to be a trusted service and support provider for additional additive manufacturing solutions. If you are interested in exploring high-performance SLS, SLA, or metal additive manufacturing solutions, we would be happy to discuss how these technologies can support your business. Please feel free to contact us directly for more information.

Should you have any concerns with regards to these changes and transition, please feel free to reach out to me at james@coreadditive.au, or Markforged's APAC Director, Suraj Sethi, through the following means:

Email: suraj.sethi@markforged.com

Phone: 0498 048 255

We sincerely thank you for your business over the years and appreciate the opportunity to have worked with you.

Best regards,
James Staples

CEO, Core Additive & SFDesign